We are here to help in any way we can. If you have questions or need assistance with payments, course details, challenges in a course, or want to provide feedback, please email us to start a conversation. This is not a faceless corporation - it's primarily a one-person operation committed to sharing high-quality material at reasonable prices. We are practitioners first, doing our best to be accessible and provide support. Whatever you need, reach out and we'll make every effort to help. Our goal is open communication, camaraderie, and working together to resolve any issues.

Perseus Arcane Academy is a platform that allows individual teachers and experts to share their knowledge and experiences through online courses. The course content and teaching methods are determined by each instructor.

Currently our courses do not have subtitles. All courses are in English. If you are unable to speak English then please do not purchase as you will not be able to get full benefit without thorough understanding. We may if there is sufficient demand add subtitles in the future but this will be on a case by case basis.

The interactivity and sense of community in each course depends on the teacher and their approach. Some may utilize discussion forums, live sessions, or other interactive elements, while others may have more of a traditional lecture-style format.

We generally do not offer refunds once a course is purchased, as this can enable piracy and hurts our small platform. If uncertain about a course, please do not purchase it and contact us first so we can determine if it is suitable. If you purchase a course and then have issues without reaching out to us beforehand, we unfortunately cannot help after the fact. However, for any concerns raised prior to purchase, we will work to find solutions on a case-by-case basis. While we aim for open communication and high quality at fair prices, refunds cost us processing fees and hurt our teachers, potentially raising prices. Our goal is your success while respecting our limitations as a small provider. Please contact us with any questions before purchasing so we can ensure the courses meet your needs.

While we have general policies in place, each situation is unique. We invite students to connect with us to share any questions, concerns, or feedback related to a course experience so we can see how we might be able to assist. We aim to be reasonable, understanding, and focused on a positive outcome for all involved.

Our teachers put great care into developing their courses and we want to ensure they are fairly compensated for their efforts and expertise. We appreciate your understanding with our refund policy, and also your patience and communication if any issues arise so we can address them properly.

Through our blog, we aim to be a reliable source of free information on a wide range of esoteric and mystical topics. We bring together knowledgeable contributors to share their insights. Our paid online courses are focused on providing effective training and in-depth knowledge from vetted experts in their fields. We uphold high standards for the quality and reliability of our training materials and instructors.

For students in jurisdictions where it is required by law, sales tax will be added to the final purchase price of course enrollments. This is something we have no control over and must comply with based on where you are located. We apologize for any inconvenience, but have no ability to change or avoid sales taxes imposed by state, local, or national governments. The additional tax amount will be made clear prior to finalizing any course enrollment.

At Perseus Arcane Academy, we strive to provide an excellent learning experience. Within 14 days of your course enrollment, we will reach out to get your feedback and ensure you are having a positive time with the material.

We may also occasionally contact students about relevant course updates, new releases, or special deals for current members. We like to show our appreciation by offering students first access to new courses at exclusive prices.

If you prefer not to receive any correspondence from us, simply email contact@perseusarcaneacademy.com with the subject line UNSUBSCRIBE. This will let us know not to send any outreach or promotional offers. We aim to respect your communication preferences while providing a high-quality education.

At Perseus, we prioritize working with teachers we know and trust. There are a few ways we build those relationships:

1. If we already have an established relationship with you as an educator, you're likely a good fit.
2. We also value referrals from those in our network whose judgment we trust. This allows us to get to know you and determine if we can develop that trust.
3. For teachers unknown to us, we start by exchanging introductions and learning more about your teaching experience and approach. Most importantly, we want to ensure you are genuinely passionate about student growth and development.

The key points are that we focus on trusted relationships, we leverage our network to identify new candidates, and we take time to ensure a values alignment and commitment to students.