An FAQ Guide for Understanding Perseus Arcane Academy Courses
Please take the time to read the FAQ so that there is full understanding as to what to expect from our courses.
Please take the time to read the FAQ so that there is full understanding as to what to expect from our courses.
If you are unsatisfied for any reason within 30 days, we will provide a full refund with no questions asked. Simply contact us to initiate the refund process via the contact form.
We are here to help in any way we can. If you have questions or need assistance with payments, course details, challenges in a course, or want to provide feedback, please email us to start a conversation. This is not a faceless corporation - it's primarily a one-person operation committed to sharing high-quality material at reasonable prices. We are practitioners first, doing our best to be accessible and provide support. Whatever you need, reach out and we'll make every effort to help. Our goal is open communication, camaraderie, and working together to resolve any issues.
Currently our courses do not have subtitles. All courses are in English. If you are unable to speak English then please do not purchase as you will not be able to get full benefit without thorough understanding. We may if there is sufficient demand add subtitles in the future but this will be on a case by case basis.
The interactivity and sense of community in each course depends on the teacher and their approach. Some may utilize discussion forums, live sessions, or other interactive elements, while others may have more of a traditional lecture-style format.
While we have general policies in place, each situation is unique. We invite students to connect with us to share any questions, concerns, or feedback related to a course experience so we can see how we might be able to assist. We aim to be reasonable, understanding, and focused on a positive outcome for all involved.
Our teachers put great care into developing their courses and we want to ensure they are fairly compensated for their efforts and expertise. We appreciate your understanding with our refund policy, and also your patience and communication if any issues arise so we can address them properly.
Through our blog, we aim to be a reliable source of free information on a wide range of esoteric and mystical topics. We bring together knowledgeable contributors to share their insights. Our paid online courses are focused on providing effective training and in-depth knowledge from vetted experts in their fields. We uphold high standards for the quality and reliability of our training materials and instructors.
For students in jurisdictions where it is required by law, sales tax will be added to the final purchase price of course enrollments. This is something we have no control over and must comply with based on where you are located. We apologize for any inconvenience, but have no ability to change or avoid sales taxes imposed by state, local, or national governments. The additional tax amount will be made clear prior to finalizing any course enrollment.
The main cause of this is that you are viewing from a country not served by Perseus, perhaps you purchased with a card from the USA or UK but reside elsewhere. Contact us for more details.
This could be due to a number of reasons. Please take note of the message the system gives you. Some countries are not served by Perseus so purchases to those countries will be blocked.
More likely is your card perhaps has insufficient funds OR one of the digits you entered was incorrect. Re check your details. If in doubt email us and we will do our best to assist you, please include all information and error messages you have.
At Perseus Arcane Academy, we strive to provide an excellent learning experience. Within 14 days of your course enrollment, we will reach out to get your feedback and ensure you are having a positive time with the material.
We may also occasionally contact students about relevant course updates, new releases, or special deals for current members. We like to show our appreciation by offering students first access to new courses at exclusive prices.
If you prefer not to receive any correspondence from us, simply email contact@perseusarcaneacademy.com with the subject line UNSUBSCRIBE. This will let us know not to send any outreach or promotional offers. We aim to respect your communication preferences while providing a high-quality education.
Yes, Falcon Books Publishing is the company that Perseus trades under. If you have specific questions regarding any payments do please get in touch via the contact form.